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There is a branch surgery
in Great Gransden at midday on Tuesdays, held at the Reading Room, Fox
Street. No appointment is needed.
APPOINTMENTS
An appointment system is in use. Please
telephone for an appointment on (01954) 719469. Due to the unpredictable
nature of any surgery, please be tolerant if we run late. Urgent problems
will be fitted into an emergency slot.
WHEN THE SURGERY IS
CLOSED OR IN AN EMERGENCY
Please telephone (01954) 719313. Your
call will be answered by the out-of hours answering service, who will
pass your call to the duty doctor. Advice may be given on the`phone, a
home visit arranged, or you may be asked to see the doctor at the emergency
centre at CAMDOC, Chesterton Hospital, Union Lane, Cambridge.
HOME VISITS
If you are too ill to come to the
surgery, a home visit can be requested by `phoning the surgery before
10:00 if possible, giving details of the illness. This helps us
in planning our rounds of this large rural area.
SPECIAL SERVICES
HEALTH CHECKS
Within 1 month of registering all
new patients over 5 years old are invited to come for a New Patient
Health Check with the Practice Nurse. Please make your appointment
at reception when you register.
FAMILY PLANNING
All the doctors and the Practice Nurses
provide these services. Dr. Lalli will advise on and fit caps and coils.
Women registered with other practices may attend us for Family Planning
Services by appointment.
CERVICAL SMEARS
The Practice Nurses (or the Doctors)
do these by appointment. These are recommended every 3 years for all women
aged 20-40 and 5 yearly for womwn aged40-65.
HOLIDAY/TRAVEL VACCINATIONS
The Practice Nurses are available
for holiday advice and vaccinations including typhoid, cholera, hepatitis,
tetanus polio, meningitis and rabies.
CLINICS
Our Nurses run the following clinics
in conjunction with the Doctors:
Diabetes, Asthma, and Hypertension.
Advice can also be given on adolescent
health, smoking, weight, alcohol and healthy living.
Please telephone for an appointment.
CHILD HEALTH
Regular developmental checks for the
under 5's are held at the surgery in conjunction with the Health Visitors.
If you have any questions about this, ask the Health Visitor.
MINOR SURGERY
This is undertaken by the doctors as necessary. You will be asked to book
an appointment with reception.
THE PRACTICE TEAM
PRACTICE MANAGER
Tracey Wilson
The Practice Manager is responsible
for the smooth running of the practice. Please contact her either personally
or by letter if you have any complaints, problems or suggestions (or compliments!).
Direct Line 01954 718772
RECEPTIONISTS / SECRETARIES
Carol Page,
Diana Mann, Daphne Ford, Liz Lawrie, Helen Coxall and Judith
Chisholm
The receptionist is usually
your first contact. She will make your appointment and help you make the
best use of our services. If you need to speak to the doctor personally,
please ask the receptionist for a convenient time to telephone.
DISPENSARIES
Janet Fletcher,
Annette Matthews, Anna
Williams and Caroline Dry
We are a dispensing practice
and will dispense all your prescriptions. Ask the doctor about repeat
prescriptions if you are on any regular
medication
PRACTICE NURSES
Liz Bloxham (Senior), Ruth
Terrell and Tesney Cary
They carry out nursing
preocedures, take blood samplesm, administer vaccinations, take blood
pressures, run clinics and advise on general health matters. Please make
appointments during surgery hours.
NURSE PRACTITIONER
Hedda Jones
Hedda is an experienced
nurse who is developing the role of nurse practitioner and is able to
treat a variety of problems for all age groups.
DISTRICT NURSES
Heather Green, Jacky Toase
and other members of the team will provide nursing care at home. They
have an office in the surgery. Please ask the receptionist if you need
the nurse to visit. Visits are also arranged by the hospital.
COMMUNITY MIDWIFE
Antenatal Clinics are
held on Thursdays from 2-4pm See your Doctor first to book your maternity
care.
HEALTH VISITOR
Can be contacted through
the Health Visitors' Office at Bourn on (01954) 718316 They advise on
general health matters concerning children, and hold regular meetings
with the doctors.
REPEAT PRESCRIPTIONS
To avoid errors and delays,
please make your requests in writing by sending us your repeat slip at
least 2 working days before you need them. We need this time to
get your medicines delivered to the surgery. Weekly deliveries are made
to some villages. Email address bourn.dispensary@nhs.net
Fax No 01954 718012
NEW REGISTRATIONS
We are pleased to accept
new patients from the following villages: Arrington, Bourn, Caldecote,
Caxton, Comberton, Croydon, Great & Little Eversden, , Great &
Little Gransden, Hardwick, Harlton, Kingston, Longstowe, Orwell, Toft,
Wimpole.
You can register by
presenting your medical card or completing a form GMS1 available from
reception.
Patients
are registered with the Practice not with an individual GP and are free
to see whomever they like. However, due to our large rural area, you new
medical card wil be issued in the name of the doctor 'in charge' of your
village, who will supervise your care.
Patients
are reminded that any violent or abusive behaviour will result in removal
from our list.
Patients
are reminded of their responsibility to kep all appointments to enable
smooth running of the Practice.
NHS
Direct
The contact number for NHS Direct is : 0845 4647
SPECIMENS/RESULTS
All specimens should be
handed to the nurse or put in the basket by the nurse's station. Please
ensure they are clearly labelled with your name and the date.
CONFIDENTIALITY
All the staff are aware
of their responsibility to you in maintaining confidentiality at all times.
We would like to assure you that all the information about you on the
computer is available only to authorised staff.
WHEELCHAIR ACCESS
Please note that there
is easy wheelchair access to Bourn Surgery.
We are
a Training Practice and regularly have GP Registrars seeing patients
in normal surgeries. They are fully qualified Drs.
The Primary
care Trust for this practice is South Cambs PCT Block 23 Heron Court Ida
Darwin Fulbourn Cambridge CB1 5EE
Tel 01223 885700
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